Contact Us

Our team is always here to assist.

Still need help?

Get in touch with us

Please fill out the form below or email info@growmushroomscanada.ca with any questions.  You can also leave a voicemail at 250-327-6931.   As a small family farm, it’s challenging to find the time for phone calls.  You will receive faster assistance with more detailed information and links to resources by emailing or filling out the form below.  We look forward to helping you grow more mushrooms!

To be sure our emails always make it to your inbox, please add us as a contact or put us on your whitelist. If you aren’t sure of how to do that please follow the directions below.

Start by adding us to your address book, our email address is info@growmushrooms.ca.  Then to make sure you receive everything from us please follow these steps:

  1. Click the gear icon in Gmail and select “See all settings” from the Quick settings menu.
  2. Navigate to “Filters and Blocked Addresses” in the top menu.
  3. Select “Create a new filter.”
  4. Add info@growmushroomscanada.ca in the “From” field.
  5. Click “Create filter.”
  6. Check “Never send it to Spam” in the checkbox.
  7. Click “Create filter.”

Start by adding us to your address book, our email address is info@growmushrooms.ca.  Then to make sure you receive everything from us please follow these steps:

  1. Click the gear icon in Outlook and select “View all Outlook settings.”
  2. Select “Mail” from the settings menu.
  3. Choose “Junk email” from the submenu.
  4. Click “Add” under “Safe senders and domains.”
  5. Enter info@growmushroomscanada.ca
  6. Choose “Save.”

Start by adding us to your address book, our email address is info@growmushrooms.ca.  Then to make sure you receive everything from us please follow these steps:

  1. Open Yahoo Mail and log into your account.
  2. Navigate to “Settings” then click “More Settings.”
  3. Select “Filters” and hit “Add” to enter our email.
  4. Name the filter and add our email address – info@growmushroomscanada.ca.
  5. Select to send all mail to “Inbox.”
  6. Save your settings.

This website has whitelisting instructions with images for a wide range of email services and software.  If you are still stuck then please contact us using the form above and give us your phone number so that we can call you instead.

This website has whitelisting instructions with images for a wide range of email services and software.  If you are still stuck then please contact us using the form above and give us your phone number so that we can call you instead.

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The Key is to Keep Cold or Delay Shipping

Refrigeration will delay fruiting for a month or more, and a cold dark basement will slow them for 2-3 weeks.  A sticker on your parcel will alert the recipient to keep it cold.

We encourage you to order early to avoid the uncertainties of the seasonal postal rush, and delay shipping.  To delay shipping, select a date on the checkout page, found directly under your total order $ value.   If you don’t select a date, we will ship in 1-2 business days.

The elves at our family farm are doing our best to keep everything in stock, but we request your understanding just in case we run out and substitute a similar product in order to ship on time.  

Consider also the option of a non-perishable gift, like booksmushroom hot chocolate, or a gift card so that your loved one can choose a living gift when timing is best for them.

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